It is important that you take positive steps to protect your computer if you are using e-mail, browsing websites and conducting e-commerce transactions. Criminals try to defraud customers by use of Trojans that monitor keystrokes, enabling the criminal to record confidential information such as online banking passwords and log on identification, as well as other material, which is stored on your personal computer.It is important to use only a trusted and secure computer to access your Internet banking account. Using publicly shared computers, such as those at Internet cafes, is strongly discouraged. If you use your home computer to access your Internet banking account, we recommend that you:
- Install reputable anti-virus and firewall protection on your computer. This provides additional layers of protection that help to reduce your risk of exposure from viruses that can rob your computer of valuable personal information.
- Remember that after you install virus protection you will need to regularly update the software, usually by installing patches (used to update software against evolving threats, or fix a vulnerability in a computers operating system), so the protection remains current.
- Install any security patches for your operating system and other software installed on your computer and keep these up-to-date.
- Read your bank’s Internet banking security guide which can be found on the bank’s website.
- Before disposing of your computer, it’s a good idea to remove all traces of your personal data, such as temporary Internet files, your Internet history, cookies, passwords and recently opened documents list. Special wiping software can be downloaded or purchased to help you wipe clean your entire hard drive, ensuring all files are unrecoverable.
- Before purchasing online, ensure that you are dealing with a secure website. This can be done in several ways:
- First if you look at the top of your screen where the web address is displayed, you should see https://. The “s” that is displayed after the “http” indicates that the website is secure. Often you do not see the “s” until you actually move to the order page on the website.
- Check a Secure Socket Layer (SSL) protects your data. An easy way to tell if you are using a genuine SSL site is to check for a padlock symbol on your computer screen.
- Another symbol that can indicate that you are on a secure site is an unbroken key.
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